Code of Conduct
Pioneering Autonomous Operations for a Sustainable World – For All.
PSI stands for a world in which autonomous, digital and sustainable processes make our society and economy more efficient, safer and more resilient. Our software solutions are designed to simplify complex processes, promote innovation and enable sustainable business models. Our success is based on integrity, trust and responsible conduct. This Code of Conduct forms the basis for our corporate culture and our daily actions. It ensures that all managers, employees and business partners adhere to the same ethical standards and put our shared values into practice. The Code of Conduct applies to all PSI managers and employees as well as to our partners and service providers.
Our guiding principles
Autonomous operations - Responsibility in the digital world
In an increasingly digitalized world, autonomy, artificial intelligence and cyber security are essential. Our software enables autonomous processes in industrial environments and must meet the highest safety and ethical standards.
Our commitments:
- Ethical technology development
We are committed to the responsible use of artificial intelligence (AI). Our systems must be secure and resistant to manipulation. To this end, they should support explainability and, in combination with PSI products, promote trust in their benefits and functionality. - Data protection & information security
For PSI, information forms the basis of our business as well as that of our customers and business partners. We therefore protect this information appropriately in compliance with the relevant laws and relevant international standards on information security. This protection includes confidentiality, integrity and availability within PSI, in our products and with business partners and other parties involved in our daily work. Information security is everyone‘s responsibility and requires the secure handling of information and technologies in compliance with the applicable PSI guidelines and standards. We protect personal data and company secrets from unauthorized access and misuse. - Reliability & transparency
Our aim is for our software to be reliable and to make decisions that can be understood by humans. - Innovative & modular solutions
Our aim is for our software to be secure, scalable and intuitive to use, so that our customers can manage their processes optimally.
Sustainability at our heart - For a future worth living
We focus on sustainable and long-term corporate development. In doing so, we are aware of our responsibility towards the environment. PSI develops digital solutions that help our customers achieve their ecological goals and establish sustainable processes.
Our commitments:
- Sustainable business development
We create long-term value with innovative products, technologies and services. - CO2 reduction
PSI pursues a consistent decarbonization strategy and optimizes processes to reduce emissions. - Sustainable supply chains
Both we at PSI and all our business partners must comply with environmental and human rights standards, use resources efficiently and ensure fair working conditions. The business partners who are affected by this also address this obligation in an appropriate manner along their own supply chain. - Digital technologies for environmental protection
Our software solutions enable sustainable business models by optimizing energy consumption, reducing emissions and promoting environmentally friendly processes. - Resilience for future challenges
We support our customers in developing sustainable and resilient operating processes.
Inspiring and future-proof - Shaping the future
We stand for a culture of continuous innovation that develops sustainable solutions for future challenges.
Our commitments:
- Inspiring innovation
We encourage creativity and forward thinking to develop software solutions that create long-term added value. - Forward thinking
We identify trends and new technologies at an early stage in order to proactively adapt solutions to changing market conditions. - Development of our employees
We are happy to invest in the training and development of our employees in order to adapt their skills to future requirements. - Agile way of working
Our teams work flexibly and dynamically to implement innovative solutions efficiently.
Customer-centric in everything we do - We care about our customers
Our customers are at the heart of everything we do.
Our commitments:
- Customer-centered development
We actively listen to our customers and develop solutions for the challenges our customers are currently facing based on our product portfolio. - Long-term partnerships
Our cooperation with customers and partners is based on fairness, transparency and reliability. - Excellence in product quality
Our software undergoes strict quality assurance processes. Our aim is to guarantee the highest level of performance and security. - Forward-looking understanding of customer needs
Through in-depth industry knowledge and technological innovation, we design solutions for the challenges of tomorrow.
Culture of trust and passion - Our values
Our company thrives on a culture of openness, respect and diversity. Together, we create an environment that is characterized by appreciation and equality.
Our commitments:
- Equal treatment & fairness
Discrimination, bullying or harassment of any kind have zero tolerance at PSI. We treat everyone fairly, regardless of gender, origin, religion or sexual orientation. - Open communication
We promote a working environment where everyone feels safe to express their opinions and where feedback is valued. - Mutual support & team spirit
Collaboration is the key to innovation - we rely on interdisciplinary teams and knowledge sharing. - Trust & diversity as the basis for innovation
Our success is the result of a culture in which diversity, openness and passion are valued and lived. - Transparency & verifiability
We are committed to respecting human rights and protecting the environment in our own business operations and in our cooperation with business partners. We have set up a complaints channel that can be used to report human rights and environmental risks and violations of human rights or environmental obligations.
Partnerships for shared success - Together for success
We believe in strong, trusting partnerships based on innovation and integrity.
Our commitments:
- Ethical business practices
All partners and suppliers must meet our compliance and sustainability standards. These are based in particular on the applicable legal regulations on anti-corruption, money laundering, supply chain due diligence obligations and fair competition and business practices. - Avoidance of conflicts of interest
We make business decisions objectively and without personal gain. - Transparency in contract negotiations
Fair cooperation with suppliers and partners as well as clear, comprehensible contract terms are a matter of course for us. - Joint innovative strength
We rely on close cooperation and partners on an equal footing to drive forward new technological and sustainable solutions.
This Code of Conduct is the moral basis upon which PSI Software SE (PSI) will conduct its business. It is PSI’s policy to comply with all applicable laws and to maintain fair, impartial and ethical relationships with all of its customers, shareholders, employees, partners and competitors. All employees of the PSI Software SE group of companies are expected to behave according to this standard. More specific guidelines for employees are specified in the Company Handbook.
Innovation and Customer Orientation
PSI maintains long-term customer relationships which are distinguished by frank and close cooperation. Through the provision of first-class innovative products and services PSI helps its customers to establish long lasting competitive advantage in their business areas. Through continual research and development PSI, in conjunction with its leading customers, has positioned itself as a technology market leader. PSI’s solutions enable its customers to utilise labour, energy and natural resources in an economical, socially responsible and environmentally friendly manner.
Sustainable Shareholder Value
PSI uses investment capital to increase the company’s value in a sustainable manner. Shareholders are frankly and impartially informed about results and expectations and operating results and risks are regularly scrutinised by an independent certified auditor. Every employee is instructed in writing about the need to adhere to laws regarding insider trading.
Employee Responsibility
The excellent technical and people skills of PSI employees are continuously improved by training and the organisational structure and working environment are designed to encourage performance, creativity and engagement. In all countries in which the company is active the laws governing fair working practices are observed. It is a characteristic of PSI that many managers and employees hold shares in the company and therefore have an interest in the overall success of the enterprise. However all employees are aware of the need to avoid conflicts of interest between company and personal matters. Managers have a responsibility to ensure that their own personal behaviour, and that of their reporting employees, fully complies with applicable laws and this Code of Conduct.
Strategic Partners
The global interests of PSI’s customers are supported by the company’s international presence in addition to support provided by local partners. All partners (with whom PSI seeks to establish true partnership based upon shared success) are required to comply with the company’s standards of quality and performance; to comply with all applicable local laws and fair working practices for employees; to protect natural resources; to conduct fair trade; and to protect intellectual property rights.
Ethical Trading Practices
Employees are strictly forbidden to ask for, accept or offer inappropriate inducements when dealing with public servants or others with whom there is an established or prospective business relationship. Inappropriate means, in this context, that a third party may conclude that a trade has been unfairly influenced, that the standards of hospitality were exceeded or that an existing law has been violated.
Protection of Confidential Information
Confidential data which is entrusted to PSI will be treated as confidential and protected against disclosure to third parties. PSI will defend its own Intellectual Property Rights whilst also respecting the IPRs of other parties. All PSI employees are bound to treat trade secrets and data as confidential. German regulations that forbid insider trading require that partners or customers of PSI who become aware of information such as the placing of a significant order, which is likely to influence share prices, are obliged not to trade in PSI shares until such time as the information has been publicly announced and further to extend this obligation into their confidentiality requirements.
Employees have the opportunity to report compliance violations via the whistleblower system, which is operated by an external partner. As a first step, reports are reviewed by the external operator of the whistleblowing system and treated in strict confidence.